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    Do you offer returns?

    Yes, we will gladly accept returns on items as long as they are in new condition and not used.  To start the process, email returns@igotcrafts and we will talk from there.  Items must be returned within 30 days of original purchase.  Returns are not eligible on custom orders.

    How long will it take my order to ship?

    All items are made to order just for you.  You can expect your order to ship within 3-5 business days of receiving an order confirmation.  For special orders, this timeframe is 7-10 business days.  Contact us at sales@igotcrafts.com for special timing on large orders.